Claire Tsao


MS in Information Management
University of Illinois Urbana-Champaign

Expected Graduation: May 2020

Coursework: Distributed System, Advanced Data Visualization, Statistical Learning
GPA: 3.72/4

BS in Agricultural Chemistry
National Taiwan University



Analytics Intern

Santa Clara, CA
Jun 2019 - Aug 2019

  • Established an end-to-end streaming data pipeline from data sources to dashboards by DynamoDB, Spark Structured Streaming, S3 and Django. Deployed it on EC2 using Jenkins.
  • Built a real-time dashboard using D3.js, auto-refreshed every second.
Data Analyst/Information Designer

Taipei, Taiwan
Aug 2017 - Aug 2018

  • Developed MongoDB and Python scripts to identify key metrics and potential paid customers for 8 Interactive, a chat bot startup in Taiwan, which improved trial-to-paid conversions by 35%.
  • Built performance monitor dashboards on Redash for 8 Interactive.
  • Conducted trend analysis and regression for Cathay Financial Holdings on sustainable energy and inclusion issues, and converted them into infographics for the corporate social responsibility report.

Taipei, Taiwan Feb 2018 - Jul 2018

  • Instructed a data visualization and journalism course at NCCU, a top-5 university in Taiwan.
  • Assisted as mentor in a four-day internal data science in R camp in BenQ.
Data Analyst
Taiwan Star Telecom

Taipei, Taiwan
Sep 2016 - Jul 2017

  • Developed the database schema and SQL script-based ETL process on Oracle and GreenPlum for daily KPI report on SAP Business Object, which saved 28 labor-hour everyday from manual works.
  • Optimized SQL scripts, which shortened some scripts runtime from hours to seconds.
Research Assistant
MIT Media Lab

Cambridge, MA
Feb 2016 - Jul 2016

  • Led a team of 3 undergraduate students to analyze civic data through statistics and machine learning methods from data collection to interactive visualization.
  • Scraped 400k records reviews, posts, and photos from social media using Python. Obtained descriptive statistics in R to see the whole picture, text mining, and computer vision using NumPy, Pandas, NLTK, TensorFlow to better understand topics of interest.
  • Processed call detail record data of 200 GB via Shell Script and Python and visualized as minute-scale movement on map in D3.js.
Project Manager & Data Analyst

Taipei, Taiwan

 Nov 2014 - Jan 2016

  • Led data and engineering teams to understand clients’ needs, analyzed their data, and established an analysis procedure/system for clients. Won the startup’s first paid customer.
  • Built an automatic system to collect real-time tweets and pipe to database via FluentD for demo.
  • Identified and categorized customers by transactions, user-data, and web logs to target consumers for a E-commerce client using R, Python, and BigObject (an analytic database).
Channel Sales

Taipei, Taiwan

 Jan 2013 - May 2014

  • Marketed Sonicare products to targeted clinics, and improved sales by 20% in 2013 yoy.



The first data journalism & visualization community in Taiwan

 Sep 2016 -

Graph Editor

A Economics popularization blog

Taiwan R User Group
Talks & Events
  • May 2014 Study Group: Machine Learning for Hackers, R Ladies Taipei
  • Oct 2016 Coordinator, Data Visualization Afternoon Tea by Cicadata
  • Dec 2016 Talk: Data Journalism 101, Taiwan R User Group
  • Dec 2016 Coordinator & Speaker, Data Visualization - GIS workshop by Cicadata
  • Dec 2016 Tech Mentor, Facebook #SheMeansBusiness Workshop Taiwan
  • Mar 2017 Coordinator & Mentor, Data Visualization - ggplot2 Workshop by Cicadata
  • May 2017 Talk: Data Journalism & Visualization, R Ladies Taipei
  • Aug 2017 Coordinator, Women & Data Science Joint Meetup by R Ladies Taipei, PyLadies Taipei & Girls in Tech
  • Sep 2017 Talk: Exploratory Data Analysis & Prototyping in PowerBI, R Ladies Taipei
  • Jan 2018 Talk: ggplot2 Basic, Taiwan R User Group
  • Jan 2018 Coordinator & Mentor, Tableau Day, R Ladies Taipei
  • Mar 2018 Panelist, Women in Data Science Conference Taipei 2018
  • Aug 2018 Mentor, Kaggle Competition, R Ladies Taipei
  • May 2019 Organizer, Visualization Workshop, NATSA Annual Conference
  • Jun 2019 Moderator, Women in Silicon Valley, Cafe Philio @ Bay Area